Use the form below to request remote assistance.
If you experience any delay in being connected, please call (949) 981-2499.
Instructions:
Once you Request Remote Assistance above a file will begin downloading to your computer.
-Windows Users will receive ‘Support-LogMeInRescue.exe’
-Mac Users will receive ‘LMIRescue.pkg.zip’
This program must be Run in order to establish a connection between computers. If you are not presented with an option to Run the program, simply locating it on your computer and double-clicking the icon should initiate the connection.
This is typically a painless process, but if you have any trouble, please call (949) 981-2499 or email us at [email protected].